LESCO believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Our goal is that our customer be fully satisfied with the products and service that we offer. We ask that customers check all of the features and specifications of the products they are ordering before ordering. We will not take back any unit(s) once they have been used, opened, and/or taken out of the box. Please make sure you are ordering the correct item before placing your order. If you need assistance in ordering a product, or you need technical help please email us at firstname.lastname@example.org / email@example.com There will be a fee on returned items i.e. the shipping cost we incurred to ship it to you and to get the item back to us. All Products come with a manufacturer warranty provided that you use it for the purpose set forth by the manufacturer. The manufacture will be responsible for all repairs associated with the product. We do not accept returns on parts, accessories.
If you need to replace with the new product for the same item that was damaged, you MUST notify us within 7 days of receiving the unit and have it arrive back to us within 30 days of notifying us and we will replace the unit at no additional cost to you. When packaging our products for delivery, we do our best to minimize damages. There are times, however, that units will incur damages in transit. Therefore, it is very important that customers inspect items upon delivery. If the unit was accepted and signed for and it turns out there were concealed damages, we will do everything in our power to repair the unit (if it is possible), or, if the service technician cannot repair the unit, we will send you a new one in a timely fashion. Customers have 7 days from date of delivery to notify us of any damages or malfunctions. All returns must be unused in the original manufacturer’s box. If the box was discarded, we will not take back the merchandise. Any merchandise that is used will not be accepted for return.